Health Network Staff Presented with EPIC Awards
Four recipients announced quarterly
Farmington¾
April’s recipients of the EPIC awards established by the Franklin Community Health Network (FCHN) Spirit Committee and announced quarterly include: Dr. Larry Labul, Med/Surg Unit; Karla Dalessandro, CNA, Med/Surg Unit; Frank Stone, Central Supply; and Gene Martineau, Franklin Health Medical Arts Center volunteer greeter.
Joseph Bujold, board chair, and Joline Hart, vice president human resources, presented each recipient with a trophy and monetary gift at the April 28 FCHN board meeting. Each also has a designated parking spot of his choice for the next three months. According to Hart, the EPIC awards were developed as a way to recognize employees who demonstrate on a daily basis their commitment to FCHN’s values of Excellence, Pride, Innovation and Caring.
Dr. Labul’s nomination from Sheryl Plog described the care a relative received as Dr. Labul’s patient at Franklin Memorial Hospital during the final months of her life. Dr. Labul was cited as explaining the care plan in a way that the patient could understand, displaying compassion and really caring about the patient. “I truly feel that he was heartbroken with her passing. Her children carried out her wishes as she wanted, and he was very respectful of that.”
Karla Dalessandro’s nomination from department director Jan Bell said, “Karla comes to work ready to face whatever is before her, but does so with a positive attitude and passion to make a difference. When I started noticing that Karla gets more complimentary notes written about her than any other staff member, I asked her what she was doing. Karla downplayed her actions and said that she chooses to spend extra time with her patients to really make a difference in every patient’s stay and to show them that someone really cares. Karla is the kind of employee that every manager wants on his or her staff.”
Frank Stone’s nomination from Peggy Cannon describes someone who possesses exemplary dedication and diligence to details. “His enthusiasm and knowledge of keeping the hospital well stocked is phenomenal. He shows his respect to each one of us by treating every request with utmost priority.”
Gene Martineau’s nomination from Mavis Dubord said, “Every Wednesday and Friday afternoon Gene warmly greets patients: frequently calling them by name, acknowledging them, offering water, giving directions, and helping them on their way. You may see him making a paper airplane with a child leaving Pediatrics or having a conversation with an elderly gentleman on his way to Orthopaedics.” Making sure that our patients are greeted with a smile and leave with a warm good bye demonstrates the everyday commendable customer service he gives to our patients.
Additional nominations were received for: Stuart Tedrick, Day Surgery and Operating Room; Celeste Farrington, Franklin Health Farmington Family Practice; the entire Security Department; Sharon Fournier, Franklin Health Orthopaedics; Diane Staples, Ultrasound; Becky Bell, Day Surgery; and Maureen Mosher, Medical/Surgical Unit.